If you are not 100% satisfied with your purchase in the case of a defect, you can return your order to the warehouse for a full refund.
If you are not satisfied with your purchase from Petgohappy.com for any other reason, just contact us within the first 15 days after receiving your product and we'll issue a full refund upon receiving the items.
And please kindly be noted:
1. Please make sure the return good under good condition and with original products and accessories, don't need any notes.
2. Please kindly provide us with what express you choose and the return tracking number once available.You could send them to Skywolfcentury@gmail.com .
Easy Return and Exchange Process:
1. Email customer care at Skywolfcentury@gmail.com, if you would like a refund, request a return package that includes instructions and a free return shipping label. If you would like to make an exchange, request an exchange package with a free return shipping label.
2. Ship your return, including our filled out return form.
3. When we receive your return, it will be processed in under 24 hours. Once it is processed, your full refund will be given. Please note that refunds can take up to 3 business days to be returned to your account. If you're requesting an exchange, the products you requested in your exchange form will be shipped immediately once your return is accepted, granted that they're in stock.
If you have any questions regarding our Shipping and Returns Policy, please contact us at Skywolfcentury@gmail.com.